How much does it support technician make at Amazon?

IT support technician amazon salary

Average Amazon.com IT Support hourly pay in the United States is approximately $22.35, which is 13% above the national average.

Salary information comes from 50 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.

Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Data Center Technician Skills and Qualifications

Successful data center technicians are self-driven and work effectively with little supervision. Employers typically seek out candidates with an associate or bachelor’s degree in a technical field. They also prefer candidates who possess the following abilities:

• Hardware repair – data center technicians are hired to complete basic repair of damaged or faulty network equipment and devices
• IT computer networking – technicians are in charge of running servers, switches, routers, monitors, and computer networking
• Troubleshooting skills – performing tests to identify and fix errors in computer networks including LAN and WAN is a key component of their work
• Physical Requirements – data technicians stay on their feet, and regularly crawl, crouch, kneel, lift, and move up to 40lbs over short distances
• Inventory management – data technicians are required to maintain accurate inventory of tools, equipment, and network devices
• Communication skills – being able to explain complicated technical process in a simple to way to non-technical staff is a requirement for successful data technicians
• Technical writing skills – data technicians often develop standard operating procedures and manuals for the networks they are in charge of